Cookie Policy - Updated 2013-01-28


1.     Cookie Policy

1.1.   This notice explains how we will process your personal information on MUZU.TV.


2.     Collection of your data.

2.1.   By collecting your data, it allows us to understand what your needs and wants are, provide personalised MUZU.TV content and match the most relevant music videos for you. It also allows us to provide targeted offers and services you may be interested to hear about.


3.     Cookies and IP Addresses

3.1.   When you visit our website, we will send you a cookie. A cookie is a small file which is placed on your computer or device. 


3.1.1.  Essential Cookies: These cookies are essential for the running of our website. Without the use of these cookies parts of our website would not function. For example login functionality uses cookies to help us identify when a user has logged into MUZU.TV. 


3.1.2.  Analytical Performance Cookies: We use these types of cookies to monitor our websites performance and how users intercat with MUZU.TV. These cookies provide us with information that helps us provide a better end user experience and also to identify any areas that may need improvements.


3.1.3.  Functional Cookies: Functional cookies are used to remember your preferences on our website. 


3.1.4.  Behavioural Advertising Cookies/Third Party Cookies: We, and our advertisers/sponsors, may use cookies to provide tailored advertising to you which we believe are relevant to you. Online behavioural advertising is a way of providing advertisements on the websites you visit and making them more relevant to your interests. This is done by grouping together shared interests based upon previous web browsing activity. Advertising is then displayed to you when you visit a website which matches these interests. Behavioural advertising is based upon your web browsing activity over a period of time - so it's different to advertising you may see when you're looking for something online using a search engine (eg Google) or on the website you may be visiting at a particular time.


3.2.   As an example, you may be doing research in order to buy a phone and read a number of different articles on a number of different websites. If a phone manufacturer was part of an advertising network, they may think that you are interested in buying a phone and serve you with one of their adverts for one of their phones. It is possible that from reading these articles elsewhere, you would see this advert on one of our or someone else's websites. We cannot control nor do we have access to any cookies placed on your computer by third party advertisers and sponsors. We may also track IP addresses. An IP Address is a number that can identify an Internet Service Provider and country location. It cannot provide personal information



4.     Controlling the usage of cookies

4.1.   You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies that you have got but also allows you to control their use. You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience. There are different levels of control too. You are able to prevent just third party cookies being deployed, effectively opting out of behavioural advertising, and some even allow you to block specific companies you do not wish to deploy a cookie, instead of selecting all companies. 

NOTE: By disabling cookies the functionality and experience of MUZU.TV will be severely limited.


4.2.   In order to manage your cookies, please select your browser from the list below and follow the instructions:

4.2.1.  Internet Explorer

4.2.2.  Chrome

4.2.3.  Safari

4.2.4.  Firefox

4.2.5.  Opera


4.2.6.  Mobile Devices

4.2.7.  Android

4.2.8.  Safari

4.2.9.  Windows Phone

4.2.10.    Blackberry



5.     Flash Cookies

5.1.   When you use our website a small Flash Cookie will be used. The purpose of using this cookie is to store your flash player preferences and enhance your browsing experience. Flash Cookies are stored on your computer in a similar way to standard cookies, except they are stored in a different location. Due to this, it is not possible to block or manage Flash Cookies directly from your browser. In order to manage or delete Flash Cookies, please visit Adobe's website, which provides full information by clicking here.


6.     Useful information about Cookies

6.1.   Further information about cookies can be found on the following websites:

6.1.1.  All About Cookies

6.1.2.  Your Online Choices

6.1.3.  Microsoft Cookies Guide


6.2.   If you have any questions about the use of cookies on our website, please email:


7.     Web Beacons and URL tracking

7.1.   As part of our email communications and website analyses, we may use web beacons and track URL's. Web beacons are electronic files that count users who access a website or page and can also allow us to see if a cookie has been activated. Web beacons on web pages or email communications allow us to see how successful an article may be or that an email message was successfully delivered and read. Tracked URLs will count the amount of clicks on a web page. This allows us to edit the site according to the popularity of web pages. You can't decline web beacons, however by preventing cookies being used on your computer, you can prevent web beacons from tracking your activity. For information about managing your cookie options, please click here. Please be aware that if you disable cookies, many services on our website will not be available to you, particularly those that contain personalised content as outlined in the section Personalised content.


8.     Personalised MUZU.TV content

8.1.   The content on our website and in our email communications may be adjusted depending on what we know about the content that you like. This means we can highlight videos that we believe will be of interest to you. Advertising content may be adjusted depending on personal information. In some instances, this targeted advertising may be created by third parties and the information will be collected and held by these third parties outside the control of MUZU.TV. We provide personalisation by using cookies, IP addresses, web beacons and URL tracking. A full explanation of how this works and how you can prevent the use of such activities, please see our Cookies, and IP Address section.


9.     Consent

9.1.   By completing our registration forms with personal information or by the continued use of our services, you are consenting to: 

a) our processing your personal data for the above purposes;


10.   Marketing consent

10.1. If you are an existing customer we will keep you informed of product developments that relate to these products and services. When you give us your personal information, we will give you an option to receive additional ongoing marketing communications from us which may include offers and news of alternative products and services. We do not sell our customer data to other companies to use for their marketing purposes. 
All of our marketing communications will have a method to unsubscribe. You may also exercise your right to opt out of the use of your information for marketing purposes at any time by contacting us by one of the methods explained at the end of this notice. Please note: Many products or services include personalised communications as part of their package; users will be given the opportunity to control the receipt wherever possible. In the event that the product or service consists entirely of communication (e.g editorial bulletins) this may take the form of unsubscribing from the specific communication. 
We may supply personal data to trusted suppliers for analysis purposes. This will be done under agreement with us and will be in line with this policy. We will work with other companies for promotional purposes where users may be asked to opt in for future contact from that specific partner. With your permission we will transfer that customer data to the third party at which point it will fall under their own privacy and security controls.


11.   Disclosure

11.1. Your personal information will be disclosed where we are obliged or permitted by law to do so. If you post or send offensive or objectionable content anywhere on our website or otherwise engage in any disruptive behaviour on our website, we can use the information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.


12.   Updating personal information

12.1. When you register online with MUZU.TV, you can see, review and change your personal information by logging onto the website and going to "Edit Profile". Please ensure you update your personal information if it changes or is inaccurate. Should you request that your account is closed and your personal information removed, please be assured that this will be done as soon as is reasonably possible. Personal information from closed accounts is retained in order to comply with legal obligations, prevent fraud or to resolve disputes. Personal, transactional and behavioural information will be stored against your personal profile. Please remember that any information about yourself that you submit in social media including chat rooms, blogs and forums will be viewed by other people. As such, this personal data may be viewed, collected and used by third parties over whom we have no control. We are not responsible for either the information you submit/post or otherwise make available in such public areas or any use that may be made of such information by any third party. 
When you give us information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data, including sensitive personal data and to the transfer of their information abroad and to receive on their behalf any data protection notices.


13.   Notification of changes

13.1. From time to time, we may make changes to the Privacy Policy. This may be in relation to changes in the law, best practice, changes in our services or treatment of your personal information. We will always display clearly when the privacy policy was last amended on the website.

  • Please confirm and accept the use of cookies on MUZU.TV for a better experience. You can read our cookie policy here.

  • Accept Cookies