FAQ
YOUR ACCOUNT
How much does it cost to join and use MUZU™ TV?
I can’t login to MUZU™ TV
I’ve forgotten my password
How do I change my password?
What size is my Profile Picture on MUZU™ TV?
How do I set/change my profile picture?
How do I remove my MUZU™ TV account?
How do I keep safe on MUZU™ TV?
When adding to Facebook
When adding to Bebo
I can’t login to MUZU™ TV
I’ve forgotten my password
How do I change my password?
What size is my Profile Picture on MUZU™ TV?
How do I set/change my profile picture?
How do I remove my MUZU™ TV account?
How do I keep safe on MUZU™ TV?
When adding to Facebook
When adding to Bebo
CUSTOMISING YOUR CHANNEL
WORKING AT MUZU™ TV?
MUZU™ TV SITE
YOUR ACCOUNT
MUZU™ TV costs nothing to join and is completely free to use.
Check to make sure that you are logging in with the correct email address and
password. If you’ve forgotten your password, click 'Forgot your password?'
link on the homepage to receive a new password. You can change your password in
‘Settings’, within the ‘Customise’ menu on your Channel.
If you’ve forgotten your password, click the 'Forgotten Password' link on the
homepage to receive a new password. You can change your password in the
'Account Settings', within the ‘Dashboard’ page on your Channel.
You can change your password in the
'Account Settings', within the ‘Dashboard’ page on your Channel.
You will need to upload a landscape (16:9) photo/picture.
Go to the Profile Widget on your ‘About’ page.
Just send an email, from the email address you registered with, detailing why you would like to remove your account to support@muzu.tv
.
Check out our Safety Tips
When watching a video in a Muzu Player, Click on the Embed Button in the player.
Click on the Facebook icon in the screen that pops up. This opens a browser page onto facebook. Login to facebook if you have not done so already. Enter the email address that you have used as your MUZU login email address when prompted.
After you have used easy embed to add the app to facebook, it does not automatically appear on your facebook profile. You must click on Applications icon (bottom left) then press edit and select the authorised tab. Click edit opposite the MUZU application and under the profile tab – select add and press okay. MUZU is now added into your boxes page and you can drag it to a suitable position on that page.
Click on the Facebook icon in the screen that pops up. This opens a browser page onto facebook. Login to facebook if you have not done so already. Enter the email address that you have used as your MUZU login email address when prompted.
After you have used easy embed to add the app to facebook, it does not automatically appear on your facebook profile. You must click on Applications icon (bottom left) then press edit and select the authorised tab. Click edit opposite the MUZU application and under the profile tab – select add and press okay. MUZU is now added into your boxes page and you can drag it to a suitable position on that page.
Use the easy embed on the player that you would like applied to your Bebo Profile.
After you have used easy embed to add the application to Bebo, if it does not appear immediately on your profile you will need to do the following.
Go to change modules on the left hand side of your profile ( under edit profile ). Take a look in this section to see if the application is in unused modules and pull it into the right or left column ( suitable position on page ). Save changes and go to your profile to see if the application has been applied to your profile. MUZU TV player should now be added to your Bebo.
After you have used easy embed to add the application to Bebo, if it does not appear immediately on your profile you will need to do the following.
Go to change modules on the left hand side of your profile ( under edit profile ). Take a look in this section to see if the application is in unused modules and pull it into the right or left column ( suitable position on page ). Save changes and go to your profile to see if the application has been applied to your profile. MUZU TV player should now be added to your Bebo.
CUSTOMISING YOUR CHANNEL
Make sure that you click the ‘Save Changes’ button on the ‘Customise’ menu.
‘Widgets’ are the applications on your Channel. Some Widgets e.g. your Profile, are always on your Channel. For others you can choose to put them on your Channel e.g. Photo Gallery.
Go to ‘Customise’ on your Channel. You will then see the Widget Toolbar. Just drag and drop the ones you want onto the page. When the Widget is on the page, drag to reposition it and drag the corners to make it smaller/bigger.
Go to ‘Customise’ on your Channel. You should then see a ‘Remove’ button on the Widget. Click this to remove the Widget. You cannot remove some of the Widgets e.g. Message Board, Profile. If a Widget is non-removable there will be no ‘Remove’ button.
Go to ‘Customise’ on your Channel. Then click on the ‘Edit’ button on the Widget to allow you to edit the details. When you have finished editing the Widget click on ‘Save’.
Go to ‘Customise’ on your Channel. Put your mouse cursor over the corner of the Widget until you see the arrow symbol and then just drag the corners of the Widget to make it bigger or smaller. We have put minimum and maximum size limits on each Widget, so you can’t accidentally make it too small to read or so big it fills the page.
Go to ‘Customise’ on your Channel. Put your mouse cursor over the Widget until you see the drag symbol and then just drag the Widget to where you want to place it. Note you can’t drag one Widget on top of the other or put a Widget on top of an advertisement.
We serve display advertising (like banners, skyscrapers) on your channel web pages and ‘in-video’ adverts within your MUZU TV player and share the advertising revenue with you.
We share the advertising money generated through ‘in-video’ adverts whether your videos are played on MUZU.TV, or your profiles on Bebo, Facebook or your own website.
We share the advertising money generated through ‘in-video’ adverts whether your videos are played on MUZU.TV, or your profiles on Bebo, Facebook or your own website.
The more people visiting your channel and watching your videos the more advertising revenue you’ll earn.
We’ll let you know where you stand as you’ll receive a quarterly report showing how much advertising revenue share you have earned. We’ll also be adding online reporting and statistics very soon.
We’ll let you know where you stand as you’ll receive a quarterly report showing how much advertising revenue share you have earned. We’ll also be adding online reporting and statistics very soon.
It’s quite simple really just increase the amount of people watching your videos and visiting your channel.
For example:-
For example:-
- Invite your friends and fans to MUZU TV. They’ll be sent a link your channel to watch and share your music video playlists.
- Embed your MUZU TV player on onto your websites or social networking profiles
- Use the Embed button on the MUZU TV player to easily share your videos and playlists with fans on email, Facebook, MySpace, Bebo, Twitter, Digg and many more.
- FAN TV: Ask you fans to upload videos from concerts, cover versions etc and build a community while earning revenue from bootlegs.!
We pay 50/50 share of net advertising received by MUZU.
For each euro received by MUZU.TV from advertising on your channel or videos we take a deduction.
Songwriters and publisher payments. This rate is set by the collection societies e.g. MCPS/PRS.
This will be paid directly to the songwriter by the collection society. We pay the collection societies even if we don’t sell any ads so you are guaranteed revenue for every view if you are the songwriter. Make sure you are registered to your local collection society.
20% to pay the bandwidth, storage, advertising serving and payment processing costs in relation to your content.
The resulting sum, after these deductions, is then split 50/50 with you.
For each euro received by MUZU.TV from advertising on your channel or videos we take a deduction.
Songwriters and publisher payments. This rate is set by the collection societies e.g. MCPS/PRS.
This will be paid directly to the songwriter by the collection society. We pay the collection societies even if we don’t sell any ads so you are guaranteed revenue for every view if you are the songwriter. Make sure you are registered to your local collection society.
20% to pay the bandwidth, storage, advertising serving and payment processing costs in relation to your content.
The resulting sum, after these deductions, is then split 50/50 with you.
All revenue share will be calculated, reported and paid at quarterly intervals for the calendar quarter within 30 days i.e. within 30 days of 31 March, 30 June, 30 September and 31 December.
No payment will be made until your revenue share balance has reached €100. When your balance is above €100 you’ll be paid on the following quarter. Following this first payment, we’ll pay you when your balance reaches over €30.
No payment will be made until your revenue share balance has reached €100. When your balance is above €100 you’ll be paid on the following quarter. Following this first payment, we’ll pay you when your balance reaches over €30.
Payments are in euros and shall be made by electronic funds transfer. You will need to provide your banking details in your dashboard, ‘Account Details’ ‘Payment Details’. This is a secure area.
ADVERTISING
Just contact us on advertising@muzu.tv
MUZU™ TV has lots of opportunities for advertising and can tailor an offer around your campaign objectives. Contact us on advertising@muzu.tv
for more details.
MEDIA
You can mail our marketing team at marketing@muzu.tv
WORKING AT MUZU™ TV?
We're always on the lookout for talented and enthusiastic music fans who think they could help us improve the MUZU™ TV site.
As we grow over the coming months we'll post job opportunities on MUZU™ TV. Feel free to send an email to info@muzu.tv with a copy of your CV, a short introduction on your key skills and the area you'd like to work in. If we don't have any jobs that fit your profile, we'll keep your details on file and be in touch when we do.
As we grow over the coming months we'll post job opportunities on MUZU™ TV. Feel free to send an email to info@muzu.tv with a copy of your CV, a short introduction on your key skills and the area you'd like to work in. If we don't have any jobs that fit your profile, we'll keep your details on file and be in touch when we do.
MUZU™ TV SITE
Just send an email to: support@muzu.tv
detailing your username, a description of the error received and what you were doing in when you received the error.
We’re always looking for ways to help make MUZU™ TV better. Just click on our feedback form and let us know. www.muzu.tv/feedback
Within the TV Player, click on the ‘info, tag, rate and comment’ button and then ‘Report’. This will send a message to our Support team who will investigate and take appropriate action.
Within the TV Player, click on the ‘info, tag, rate and comment’ button and then ‘Report’. This will send a message to our Support team who will investigate and take appropriate action.
Tour for Artists, Bands & DJ's
